<aside> ⚠️
This guide assumes you have configured your SIP trunk in the MBG (or similar) - please review the MBG Setup Guide if you have not configured this step.
</aside>
This guide will enable you to configure your MiVB to pass calls to the Voice AI system and provide configuration to enable the calls to be returned (if applicable with a CC platform). This configuration will be done within the MiVoice platform.
Navigate to Voice Network → Network Elements and select Add to create a new Network Element
Complete this form using the following table as guidance. We recommend naming elements with Talkative or TK as part of the name for ease of identification.
| Option | Suggested Value | Details |
|---|---|---|
| Name | TalkativeVAI | Enter a name to identify this network element. |
| Type | Other | |
| FQDN or IP Address | {companyUuid}.sip.twilo.com | This will be the domain for your Talkative SIP trunk, it will match the domain setup in the MBG. |
| Local | False (default) | |
| Version | (not configurable) | |
| Zone | 1 (default) | Set to your appropriate Zone |
| SIP Peer | Checked | |
| SIP Peer Transport | default (default) | This can be changed if you require a non default transport |
| SIP Peer Port | 5060 (default) | 5061 if not using UDP |
| External SIP Proxy FQDN or IP Address | blank | |
| External SIP Proxy Transport | 5060 | 5061 if not using UDP |
| SIP Registrar FQDN or IP Address | blank | |
| SIP Registrar Transport | default (default) | This can be changed if you require a non default transport |
| SIP Registrar Port | 0 (default) | |
| SIP Peer Status | Auto-Detect/Normal |
Remaining in the Network Elements page select Add to create a new Network Element
Complete this form using the following table as guidance. We recommend naming elements with Talkative or TK as part of the name for ease of identification.
| Option | Suggested Value | Details |
|---|---|---|
| Name | TalkativeVAI | Enter a name to identify this network element. |
| Type | Outbound Proxy | |
| FQDN or IP Address | {mbg-ip-address} | This should be the IP address of your MBG |
| Local | False (default) | |
| Version | (not configurable) | |
| Zone | 1 (default) | Set to your appropriate Zone |
| Outbound Proxy Transport Type | default (default) | This can be changed if you require a non default transport |
| Outbound Proxy Port | 5060 (default) | 5061 if not using UDP |
Navigate to Trunks → SIP → SIP Peer Profile and select Add to create a new SIP Peer Profile. This form has tabbed section. Each section will be detailed under it’s own subheading.
<aside> ⚠️
You will need the names of the Network elements you created in the previous steps to enter into your SIP Peer Profile
</aside>
Complete this form using the following table as guidance. We recommend naming elements with Talkative or TK as part of the name for ease of identification.